Ecommerce Growth Consulting
Turn customer behavior into better ecommerce decisions.
My ecommerce growth consulting helps teams find the right opportunities, build a plan, and improve the customer experience through UX, CRO, experimentation, and personalization.S
The work starts with evidence, not a predetermined tactic. Sometimes the right answer is an experiment. Sometimes it is personalization, a UX change, better merchandising, or simply fixing something that should never have been difficult in the first place.
FIND THE OPPORTUNITY → BUILD THE PLAN → LAUNCH THE WORK → KEEP IMPROVING
Ecommerce Growth Consulting Services
Start where the problem is.
You do not need to know whether you need CRO, UX, experimentation, or personalization before we start. Choose the level of support that matches where your team is today.
Find the opportunities
Ecommerce Growth Opportunity Sprint
Best for teams with analytics, research, customer feedback, or previous testing that need a clearer answer to one question: what is actually worth fixing or pursuing next?
Investment: $4,500 fixed
- Review of existing analytics and performance evidence
- Synthesis of available customer research and feedback
- Identification of behavior, intent, friction, and unmet needs
- 5–10 prioritized growth opportunities across the customer journey
- Recommended next action for each opportunity
- Strategy readout with your core team
Build the roadmap
Growth Strategy Playbook
Best for teams that know where the opportunities are but need a concrete plan for turning them into an organized experimentation, personalization, UX, and CRO program.
Investment: Starting at $8,500
- Prioritized 90-day growth roadmap
- Experimentation and personalization strategy
- Journey and intent-based experience recommendations
- Measurement approach and success metrics
- Sample experience concepts or wireframes where useful
- Stakeholder walkthrough and implementation sequencing
Launch the work
Experimentation & Personalization Accelerator
Best for teams that have a direction but need senior-level help getting the work designed, launched, measured, interpreted, and moving.
Investment: Starting at $15,000 / 8 weeks
- Weekly working sessions
- Experiment and personalization design support
- Prioritization and backlog refinement
- Implementation guidance and QA support
- Measurement and results interpretation
- Iteration and next-step recommendations
Development, platform fees, and major production work are scoped separately when needed.
Keep improving
Growth Partner
Best for lean ecommerce teams that want ongoing senior-level support across experimentation, personalization, CRO, UX, and customer journey strategy without adding another full-time leader.
Investment: Starting at $5,000/month
- 3-month minimum engagement
- Ongoing analytics and insight development
- Weekly strategy or working session
- Experiment and personalization review
- Backlog prioritization and roadmap refinement
- Async support for questions, ideas, and decisions
Execution-heavy scopes are quoted separately based on the level of implementation support required.
Not sure where to start? The Growth Opportunity Sprint is the default entry point when the problem is unclear. If you already have a strong roadmap or active program, we can start further down the path.
How the work gets done
Evidence before tactics.
I look across the customer journey before deciding what kind of solution the problem needs.
What do the data, research, and existing learnings show?
What are customers actually doing?
What are they trying to accomplish?
Where is the experience making that harder?
Where can the experience create more value?
Fix it, personalize it, test it, measure it, or learn more.
The Intent Engine and my experimentation and personalization frameworks sit underneath this approach.
See how I work.
Why work with me
One customer journey. Not four disconnected disciplines.
Evidence before opinions
Recommendations start with what customer behavior, analytics, research, and previous experiments actually show — not a generic CRO checklist.
UX + CRO + experimentation + personalization
These are different tools acting on the same experience. I work across them instead of forcing every problem into one discipline.
Practitioner-led
The approach comes from hands-on experience building, testing, interpreting, and scaling ecommerce experiences — not simply recommending what someone else should try.
Built for lean teams
Get senior-level thinking, prioritization, and structure without needing a large internal CRO, UX, or personalization organization.
Not sure where you fit?
Tell me what feels stuck. We can figure out the right starting point from there.
You do not need to diagnose the solution before reaching out.