Most visitors don’t land on your homepage. They land on a product. That’s why product detail page optimization matters more than ever. Whether it’s from search, social, or a PLP—they’re not starting a journey; they’re trying to finish one. That means your Product...
Conversion Rate Optimization
eCommerce Friction Points: More Clicks, Better Results
There’s a myth in eCommerce: fewer clicks = better experience. In this case, eCommerce friction points aren’t about steps it's about irrelevant steps. But most drop-off doesn’t come from too many clicks. It comes from irrelevant ones—clicks that lead to dead ends,...
Personalization Metrics That Matter: Why Conversion Rate Misleads
Conversion rate has killed more good ideas than bad ones. In this post, we’ll show you how to choose personalization metrics that actually reflect visitor intent. It’s the north star metric for many eCommerce teams because it’s clear, trackable, and easy to report....
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